Payment Reconciliation

Go to: Financials → Payment → Payment Reconciliation

Use Payment Reconciliation when a completed payment, advance, credit note, or debit note exists but is not allocated to the correct invoice.

Reconcile a payment

Choose Party Type, Party, and Account. Use the same party and receivable or payable account as the payment and invoice.

Fetch the available payments and outstanding invoices. Adjust the available filters when the expected document is not shown.

Choose the payment or credit and the invoice it should settle. Confirm document numbers, dates, currency, and available amounts.

Enter the amount to apply to each invoice. Do not allocate more than the payment’s available amount or the invoice’s outstanding amount.

Confirm that the allocation reflects the actual remittance or agreement. Check the remaining payment and invoice balances.

Confirm the reconciliation. Open the invoice or party ledger to verify its new outstanding amount.

Reconcile only documents for the same real party relationship. A similar amount or date is not enough evidence that a payment belongs to an invoice.

Confirm the Payment Entry is Completed
Confirm the invoice is approved and still has an outstanding amount
Check that Party Type, Party, account, and currency match
Remove filters that may hide the posting date or document
Check Payment Reconciliation History to see whether the amount was already allocated

Reconciliation changes allocations and outstanding amounts. It does not create a second Cash or Bank movement.